Shipping and Return

SHIPPING

Delivery within the UK is FREE (standard mainland UK areas only, see below for extended areas).

We aim to dispatch your product from our warehouse 5 to 7 working days upon payment being received (unless otherwise stated on the advert, excluding weekends and bank holiday's), your product will be shipped on an overnight service with DPD or other service (except remote areas and Ireland).

Please note if you have added the embroidery option to your order, delivery will be approximately 14 to 21 days.

  • If you are not home when DPD/ Other tries to deliver, a calling card will be left and a 2nd attempt will be made on the next working day, if you are not home for the 3nd attempted delivery, DPD/ Other will leave instructions for you to choose an alternative re-delivery option.
  • The Courier will hold your parcel at their depot for 4 days after the 1st attempted delivery. If you do not contact them within this time your parcel will automatically be returned to the Leather Carseat Covers warehouse and a further shipping charge will apply for redelivery.
  • No delivery appointments can be made.

If you have included your email address or mobile phone number with your order, tracking details of your parcel will be sent to you via e-mail or text message once your parcel has been checked in with DPD/ Other, you will also be able to track your parcel by visiting DPD/ Other website and entering your tracking number where it asks for the reference number.

Please note: Postage and packing costs shown are for standard mainland UK areas only. Additional charges will apply for the following areas.

Republic of Ireland, Channel Islands, Northern Ireland, Isle of Man, Isle of Wight, some NE postcodes, Scottish Islands and Highlands plus all other Islands off the mainland.

Additional charges are determined by location and weight and can be substantial for delivery to any of the areas listed above. If in doubt please contact us for a quote before purchasing an item, we will require your postcode, item number and product name.

International Delivery

Wherever you live, Leather Carseat Covers will endeavour to deliver direct to your door.

Goods will not be dispatched until full payment is received for goods and delivery charges.

Import duties and taxes may have to be paid in some countries. It is the recipient's responsibility to obtain details of these charges from Customs and Excise in the country to which the goods are being dispatched.

Leather Carseat Coverscannot be held responsible for delays in customs clearance which may incur storage or other charges outside our control.

RETURN:

You can contact us to request a return within 14 days after receiving the product. You can choose to receive a refund as money back or in the form of an exchange. Return shipping is always the buyer's responsibility. Refunds will only be given for the merchandise (no refunds on shipping charges.) Merchandise has to be returned in good, unused condition.

No refunds will be given on products with custom name/text and/or logo/design.

Returns will not be accepted without RMA No. We will try to resolve all problems.

Return address:

Leather Carseat Covers

70-72 Leyton Road

London E15 1DT.

RMA No.: